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PRODID:-//American Culinary Federation//NONSGML Events//EN
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UID:acf-event-NE_REG_12-S_GS@acfchefs.org
DTSTAMP:20120419T145727Z
DTSTART:20120428T083000
DTEND:20120428T110000
SUMMARY:ACF General Session
LOCATION:Sheraton At The Falls, Niagara Falls, NY
DESCRIPTION:Dennis Snow, speaker, trainer and consultant on customer service, employee development and leadership goals, is the keynote speaker during General Session.  Understanding that your customers have many choices, what can you do to stand out from the crowd?  Based on his 20+ years with Walt Disney World Company and consultation work with organizations worldwide, Snow will demonstrate how to deliver world-class customer service by creating a service-driven culture in your business.  And he will provide you with strategic tools that will enable you to raise the service bar and win customer loyalty. \n Charlie Roesch is the face of a multifaceted restaurant and catering company which he has grown from a small, family run meat business into Charlie the Butcher, Goodwill Ambassador of Western New York Cuisine. Charlie will give General Session attendees a brief welcome and overview of the Buffalo culinary scene, setting the stage for his seminar on Sunday.\n\nTimes are local for the city in which this event is being held.\n\nThis event was added to your calendar on May 23, 2013. Visit http://www.acfchefs.org/ACFSource/Events/Schedule.aspx?event=NE_REG_12 for updates.
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